How to Shop

Our Products

CarmaOnlineShop.com sells luxury fashion from India’s most coveted designers. To view a complete list of all our designers, click on the DESIGNERS category. As an authorized online distributor for all of the designers we feature, we unconditionally guarantee that every item we sell is 100% authentic.

How to Shop

1. Use the CLOTHING, DESIGNERS, MAKE-UP and ACCESSORIES links to help you find what you are looking for. You can also shop by browsing alphabetically by designer names.
2. Once you have found an item you wish to purchase, select your size and click on the ADD TO SHOPPING BAG button below each item.
3. Review the items in your shopping bag by clicking the SHOPPING BAG link at the top of the page. You can use the REMOVE FROM SHOPPING BAG link to delete items from your shopping bag.
4. Click on PROCEED TO PURCHASE to complete your order.

First time Orders

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card. For Cash on Delivery orders, please also ensure that your contact details are filled in accurately so that we can contact you if necessary.

Sizing Information

Sizing varies considerably amongst the designers we stock. So to help you choose the best size, you'll find the following information on every product page: A link to a 'size chart' to help you convert international sizes, as well as product measurements and a guide to using these.

If you need more help, our customer care team can answer all your questions on sizing and fit - simply email cs@carmaonlineshop.com for advice.

See our Returns & Exchanges section for more information.

Packaging Options

Signature Packaging Your accessory order will be delivered in our signature pink boxes* which not only look fabulous, but make the perfect storage solution! Please note that your entire order will be packed in a Carma Online Shop box.

Sales

Carma Online Shop offers sales few times a year.

Sale price adjustment policy

Carma Online Shop is unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.

Redeeming a Promotional Code

From time to time we run offers using promotional codes. When placing your order, simply follow these three steps to redeem your discount.

1. Type in the code in the promotional code box on the payment page and click 'SUBMIT'.
2. Check that your discount has been applied under the order summary on the payment page and then click 'PURCHASE NOW'. For further assistance please contact cs@carmaonlineshop.com.

Your Account

Register with us and you'll be able to enjoy the following benefits through your Carma Online Shop account:

1. Review past purchases.
2. Save your address and card details so you can shop even quicker next time
3. Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details.

Forgot Password

If you have forgotten your password, follow the FORGOT PASSWORD instructions on the SIGN IN page.